Shipping Rates
Spain & Portugal .................. 10€ (est. delivery after processing: 3-5 business days)
Europe ................................. 15€ (est. delivery after processing: 5-7 business days)
International ......................... 20€ (est. delivery after processing: 7-15 business days)
*Orders can take 7-10 days to process (depending on the waiting list) due to our made to order process and artisanal methods. We will try to have your order ready as fast as possible, but remember that we are only 2 people running everything :)
*Contact us if you need a priority order, a special delivery, or in case shipping isn't available for your country.
Prices & Taxes
All prices are listed in Euros and include VAT.
Shipping costs are not included in the product price.
Taxes & duties for international orders are the buyer's responsibility.
Accepted payments: PayPal, Visa and Mastercard.
Returns & Exchanges
As our products are made to order in our studio and produced with the highest quality materials, unfortunately we don't accept returns. We describe each item accurately on our website and we carefully check each product before we send them out.
If in any case you have any issues with your order please contact us by email and we will do our best to resolve the problem.
Privacy Policy
We respect your privacy and will not share any information with third parties.
When you visit this site we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally when you make a purchase we collect certain information from you, including your name, billing address, shipping address and payment information (credit card number, email address and phone number).
The information you provide is used only for transaction and shipping purposes.
Our shop is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications, and they store your data on secure servers behind a firewall.
If you are a European resident you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right please contact us through the contact information below.
For more information about our privacy practices or if you have questions please contact us by e-mail at contact@lichengoods.com
Cookies
We use cookies to enable the proper functioning and security of our website. Cookies are small pieces of data stored on your browser when you visit our site, they are used for functions such as keeping an item in your cart or making sure the site is safe to use. We only use strictly essential, first-party cookies. We do not use any marketing or analytic cookies.
You can see all of the cookies we use and their purpose in the table below.
You can find more information about cookies here